Sanitary Measures and Protocols COVID -19
"Thinking of You and the well-being of your family"

Inicio / Covid-19

 

We are ready for the summer 2020 !!!

The safety of our clients is the most important thing. We have prepared a series of measures so that during your stay you only worry about enjoying a fantastic vacation with your family.

(These measures will be updated based on the recommendations of the Ministry of Health and constitute an adaptable guide)

 

BOOKING WITH LITORAL COSTA DORADA

- THE BEST PRICE, GUARANTEED

- NO CANCELLATION FEES up to 15 days before arrival hasta 15 días antes de la llegada

-OFFERS OF UP TO 20%: Take advantage of our offers in all destinations

 

More information: reservas@litoral.es or by phone 0034 977369015

 

 

Your security is the most important

 

At Litoral we are very aware of the moments of exceptionality that we are experiencing, that is why we take very seriously the sanitary measures and protocols that the institutions set.

The apartments, houses and villas for tourist use undoubtedly represent one of the best options for holiday accommodation for the control of the living space because it allows a lot of security within the family and more intimate setting.

Our team together with the professionals in charge of cleaning have drawn up a protocol for the hygiene and disinfection of the apartments, following the regulations that the health authorities legally require.

Thus, to guarantee your safety and tranquility, we want to inform you that all our tourist accommodation is legalized under the regulatory framework of the General Directorate of Tourism of the Generalitat of Catalonia.

 

SECURITY MEASURES AT RECEPTION

 

  • Our staff has received training in preventive measures from COVID - 19

  • Our staff has the necessary protective equipment at all times.

  • We provide disinfectant gel at different points

  • We have signaled the safety distance between clients as well as partitions at the reception

  • We have disinfectant gel on the counter for equipment and material

  • We disinfect the delivery material to customers

  • We have reinforced the cleaning and disinfection of our offices

 

SECURITY MEASURES IN CLEANING APARTMENTS

 

  • We establish an increase in cleaning and disinfection especially in the areas of greatest contact such as surfaces, knobs, taps, remote controls, etc ...

  • Cleaning surfaces with disinfectant products

  • Dirty textiles “bedding and towels” should be collected, put in a bag and closed until treatment in the laundry.

  • Our laundry service ensures and certifies the treatment of clothing at more than 60º and with disinfectant products

  • Use of disinfectant cleaning products in safe conditions, for example, freshly prepared bleach solution (chlorine concentration 1 g / L, prepared with 1:50 dilution of a 40-50 gr / L concentration bleach) as well as the use of other authorized and proven alternative methods. In any case, the efficacy of the disinfectants that are used and will be used according to the product safety data sheets must be ensured.

  • Special attention will be paid to the following: Cleaning of walls, floors, ceilings, mirrors and windows, furniture, equipment and decorative and functional elements

  • After each cleaning, the materials used and the protective equipment will be disposed of in a safe way, and the hands will then be washed.

  • The flooring and cleaning staff will not agree to provide service while the client remains, except for just cause.

 

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SECURITY MEASURES IN TECHNICAL SERVICES

 

  • All maintenance personnel have personal protection and safety equipment

  • Whenever possible, we carry out repairs in the apartments without the client's presence and with all the necessary measures.

  • Once the assistance or repair is finished, the personnel will discard the PPE according to what is defined in the contingency plan, and will subsequently wash their hands. If the client is in the room because his presence is necessary, he should be urged to put on the mask while the maintenance personnel remain in the room whenever the minimum safety distance cannot be ensured.

  • Maintenance staff will avoid any contact

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